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Michael Thompson

Career Overview

Skills

MS Windows (all versions)	Information Management
MS Office Suite	Performance Metrics
Desktop Support	Incident Management
Network Support	Change Management
End User Training	Project Management
Written/Verbal Communication	Staff Management

Technology Career Timeline

Aug 2008 - Present	Support Engineer (Aug 2008 - Jun 2009) Senior Support Engineer (Jul 2009 - Present) CA, Inc. Framingham, MA
Apr 2008	Senior Technology Support Specialist Infinity Data Corporation Easton, MA
Aug 2005 - Sep 2006	Senior Services Delivery Analyst JP Morgan Invest, LLC Boston, MA
Dec 2000 - Nov 2001	Operations Engineer Switchboard, Inc. Westboro, MA
Oct 1999 - Dec 2000	MIS Director Town of Mansfield Mansfield, MA
Aug 1998 - Oct 1999	Technology Manger Lefkowitz, Champie, Garfinkel and DeRienzo, P.C. Providence, RI
Nov 1992 - Jan 1998	User Services Manager Bryant University Smithfield, RI
Aug 1989 - Oct 1992	Computer Consultant (Aug 1989 - May 1990) Facilties Support Specialist (Jun 1990 - Apr 1992) Network Support Specialist (Apr 1992 - Oct 1992) Brown University Providence, RI

OTHER EXPERIENCE

Jul 2009 - Present	Founder/President Wild Hunt Games North Attleboro, MA
Nov 2002 - Dec 2007	Partner/Operations Manager/Game Designer Silven Publishing North Attleboro, MA

EDUCATION

MBA, Management -- Bryant University, Smithfield RI
BS, Computer Information Systems -- Bryant University, Smithfield, RI